Real Answers in Real Time: Online Reference in New Hampshire

 

Live chat reference is the latest service we're offering our busy clientele in New Hampshire. Join a panel discussion about what chat reference is, how it works, and the costs involved. The panelists will also describe the realities, advantages and disadvantages of offering this cutting-edge service.

Panelists: Dee Santoso, GMILCS; Louise Buckley, Univ. of New Hampshire Library; Pat Cirone, Rochester Public Library

Presentations: Introduction; Pat Cirone; Louise Buckley; Dee Santoso

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